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A Healthy Body Makes Us Great

This is a monthly column on becoming a great human being and has two opinions on the subject from eastern and western parts of the world namely Dr Amit Nagpal from India and Michael Thallium from Spain. If you wish to read more articles on this topic, please visit The Joys of Teaching by Dr Amit Nagpal.

A HEALTHY BODY MAKES US GREAT
Dr Amit Nagpal’s opinion

Dr Amit Nagpal is a Personal Branding Consultant & Global Success Coach. He is based in New Delhi, India and specializes in personal branding with a holistic touch. His philosophy is, "Enlarge as a Human Being, Excel as a Social Media Being and Evolve into a Personal Brand(ed) Being.

Dr Amit Nagpal is a Personal Branding Consultant & Global Success Coach. He is based in New Delhi, India and specializes in personal branding with a holistic touch. His philosophy is, "Enlarge as a Human Being, Excel as a Social Media Being and Evolve into a Personal Brand(ed) Being.

A Healthy body makes us great. Does it? Well! I think so. Let us go through the post and see if you agree. We will focus on two issues, why there is a need to be healthy and how can you stay healthy.

Eat Healthy
The first thing for a healthy body is to eat healthy and nutritious food. Fast food is also called junk food, so I don’t need to say more. You can take vitamin or mineral supplements but make sure they are within prescribed limits (It is better to consult your physician). In developed countries a disease called ‘vitaminisation ‘has been reported, which results from excess vitamin intake. Nutraceuticals is a new term which has come up and is a combination of nutrition plus pharmaceuticals.

NutritionExercise
Exercise regularly. Understand your body’s unique needs. Walking and swimming are some of the best exercises. Find a partner. Dance along with music. Make yourself a little more self-disciplined by announcing your goals to friends through social media. Take a walk in the nature or run with your dog, if you wish. Find out something which you enjoy and ‘Just Do It’.

Listen to your Body’s Needs
In India, Vipassana meditation is practiced, which is all about listening to your body. You are required to concentrate your attention/energy at different points of the body which helps you in feeling the sensations (and sometimes hidden pain/discomfort). Dr Sonica Krishan who is an expert in Indian medicine (Ayurveda) talks of Dosha Healing and finding the unique structure and problems of our bodies.

Treat it with Dignity and Love
Treat your body with dignity and love. Respect the gift of God which houses your mind and soul. Once you become conscious of each thought, you are treating your mind with dignity. Once you become conscious of each morsel of food, you are treating your body with dignity. Once you become conscious of your inter-connectedness with the Universe (and life), you are treating your soul with dignity.

All is well. There is no need to hurry. Start taking baby steps. Just remember to breathe consciously, the Universe will take care and support you for the rest.

By the way, do you agree a healthy body makes us great? Do let us know through your comments.

“Take great care of yourself. The better off you are, the more you will be able to give to others. Create an extraordinary life- an ordinary life to which you have added just that extra little bit od dedication, commitment and love.” – Tony Robbins

A HEALTHY BODY MAKES US GREAT
Michael Thallium’s opinion

Michael Thallium is a global and greatness coach based in Spain. Michael has spent many years of his life traveling around many countries and continents, sailing the seas, flying the skies all over the world. Since 2008 he is dedicated to his passions namely coaching, language & communication and music.

Michael Thallium is a global and greatness coach based in Spain. Michael has spent many years of his life traveling around many countries and continents, sailing the seas, flying the skies all over the world. Since 2008 he is dedicated to his passions namely coaching, language & communication and music.

I must admit I had to pick a fight with myself to overcome some resistance to write this article. I have been struggling with my weight for a number of years already. And although I achieved some results in the past when I took care of what I eat and when I did some physical exercise, I’m still not happy with it. Sometimes I have people saying to me (not only about this topic, but many others): “Come on, you’re a coach!” And that implicitly means “Hey, you are not allowed to make any mistakes!” Well, ladies and gentlemen, yes, coaches make mistakes too, and in my case a lot! And this doesn’t prevent me from stating that a healthy body makes us great!

I’m not going to talk about a healthy body just from the aesthic point of view. As the Latin adagio goes Nulla aethica sine aesthetica; nulla aesthetica sine aethica (No aethics without aesthetics; no aesthetic without aethics). That leads me to a holistic approach. When I say “healthy body” I mean the body of an “integrative” person, a person who integrates his four main intelligences: body (physical), mind (intelectual), heart (emotional) and spirit (spiritual). That means that in order to have a healthy body we have to work on those four areas, not only the physical.

However, I would like to focus on just one issue today: nutrition. And I must apologise to all those people in the world who have little or even nothing to eat. If you are one of them and you ever happen to read this article, I apologise if you consider it a bit frivolous to speak about a kind of nutrition which concerns more to the developed world, those countries (a minority in the world) where there is wealth in comparison to the majority of regions in the world which are poorer.

If you think about it, eating is one of the most “intimate” relationships we have everyday. We are not aware that every time we eat, we are taking something from outside (external) and putting it in our bodies. Food transforms and becomes part of ourselves. At this very moment, we are relating to the rest of the world. We just think of food, but it’s not just food. In the wealthy countries there is a number of economic-wealth related diseases which could be prevented and even stopped dead if we would pay more attention to what we eat: obesity, coronary artery diseases, cancer…

I don’t know if you ever heard of The China Study, but I recommend you to read what Dr T. Colin Campbell has to say about nutrition and economic wealth related diseases. It all started in India back in 1968 when two researches, T. V. Madhavan and C. Gopalan, found that the aflatoxin (a carcinogenic substance) in combination with 20% of animal protein in the diet of a group of lab rats would lead to the development of liver cancer whereas another group of rats eating just 5% of animal protein wouldn’t develop that disease. There was no doubt: nutrition was related to cancer. However, this research did not seem to be taken into account in the “wealthy” countries. Years later, Dr T. Colin Campbell, who did take that research into account, came to the same conclusion in humans. His project, known as the China Study, produced more than 8,000 statistically significant associations between various dietary factors and disease. To make it short: “People who ate the most animal-based foods got the most chronic disease… People who ate the most plant-based foods were the healthiest and tended to avoid chronic disease.”

In the “wealthy” countries we tend to use drugs to solve any health problem. And we don’t realise that just by changing some eating habits and becoming more aware of the foods we put in our bodies, we would save money and be healthier. Have you ever heard of Dr Caldwell Esselstyn? He has done more to cure coronary artery diseases than any other physician. He used to be a surgeon, but one day he decided to try a less aggressive way to prevent and reverse disease by using nutrition and avoiding surgery. His results were simply incredible! He achieved what no surgery had ever achieved! Again, his diet was plant-based.

I’m not a vegetarian, neither a vegan. I don’t eat much animal protein and, specially after researching a bit on this topic, I try to avoid animal protein. I’m not telling that you should become a vegetarian, although I recommend you to read about that China Study and see  the benefits for yourself of a better nutrition. Enough data and facts are out there to come to your own conclusions. One thing seems to stand out: a plant-based diet is much healthier. So, when possible, I avoid eating “any thing which has a face and teeth”. If you don’t like reading books or studies, because you find it boring, then you can watch a documentary called Planeat: “Nothing changes the planet as much as the way we eat.” Here you are a trailer of the documentary:

Regardless where you are in the world now, either in a wealthy region or a poor region, I would just be happy if reading this article has helped you question some of your food habits and become an even greater person. Remember: a healthy body will make you great! Think about it when you put that next morsel in your mouth.

Viktoriia Savtsova – An Example of Greatness

Just a week ago, I was in Kiev, Ukraine, and before I went to bed, I put on the TV and watched the news summary of the London Paralympic Games 2012. Then I saw the victory ceremony of the women’s 100m breaststroke swimming competition. Immediatly I got captivated by the person who had wone the gold medal. In that moment, I couldn’t understand who she was neither what her name was, because my level of Russian is very poor -although I’m learning it-, not to speak about my even poorer level of Ukrainian. So, I couldn’t tell if the language they were speaking was either Russian or Ukrainian. However, I said to myself that I would find out the name of the winner once I would come back to Madrid, Spain. And that is what I did. The winner was Viktoriia Savtsova. She is 14 years old and suffers from brain paralysis. When I saw her on TV I immediately knew that she was an inspiring example of greatness -that greatness I like to talk about during the coaching process-, an example of how to overcome obstacles, and she captivated me. Here you are the videos of that exciting final and of the victory ceremony. And Viktoriia Savtsova, because of greatness, deserved the victory.

VIDEO OF THE EXCITING FINAL

VIDEO OF THE VICTORY CEREMONY

Michael Thallium
Global & Greatness Coach
Book your coaching here

Teachers Are Artists

(Article by Jennifer Sertl, originally published in TeacherCast. To see the article on TeacherCast, please click on Teachers Are Artists)

Jennifer Sertl

Jennifer Sertl

I was doing a leadership exercise recently and asked the team I was working with to share a someone who made the most impact on them and why. Almost without exception a teacher was named. I can remember my 9th grade teacher Ms. Neal from Cedar Shoals High School in Athens, Georgia. She told me I was a humanitarian. I didn’t know what that meant at the time. Now I am trying to be that person she saw so long ago. I think people over-estimate leadership and under-estimate the power of modeling. When we are forming our beliefs and habits we spend more time with our teachers than we actually do our family and parents. We need to value and appreciate our teachers more for how they shape and mold us. It might be nice to send a letter of acknowledgment to a teacher who challenged, inspired, or mentored you.

Picture taken from TeacherCast

Picture taken from TeacherCast

Teachers Are Artists

The art they practice is awareness. The canvas they use is the curriculum upon which they bring forth an effervescent picture for the world. The students arrive at the canvas, each bringing a unique and vibrant color.
The mixture of the student population gives beauty to the canvas. The more diverse the population, the more colorful the painting.

The artist’s strokes are the skillful, gentle questions that she asks her students. Some strokes are broad, confirming understanding. Some strokes are playful, discovering student’s current knowledge to find a benchmark to begin the lesson. Other strokes are so delicate that they barely touch the canvas. These strokes are the questions that stretch the student’s imagination and foster sensitivity.

Bloom’s taxonomy provides hue to the masterpiece. The artist adds perspective to the painting by facilitating meaningful discussions and sharing observations. Once all the color has made its mark on the canvas and the painter has cultivated a glorious picture of a “spot in time,” with bittersweet emotion the artist gently places the work of art on the wall of life.

It is now time to stretch and prepare yet another canvas.

Jennifer Sertl

Trust Makes Us Great

This is a monthly column on becoming a great human being and has two opinions on the subject from eastern and western parts of the world namely Dr Amit Nagpal from India and Michael Thallium from Spain. If you wish to read more articles on this topic, please visit The Joys of Teaching by Dr Amit Nagpal.

TRUST MAKES US GREAT
Dr Amit Nagpal’s opinion

Dr Amit Nagpal is a Personal Branding Consultant & Global Success Coach. He is based in New Delhi, India and specializes in personal branding with a holistic touch. His philosophy is, "Enlarge as a Human Being, Excel as a Social Media Being and Evolve into a Personal Brand(ed) Being.

Dr Amit Nagpal is a Personal Branding Consultant & Global Success Coach. He is based in New Delhi, India and specializes in personal branding with a holistic touch. His philosophy is, "Enlarge as a Human Being, Excel as a Social Media Being and Evolve into a Personal Brand(ed) Being.

Why do some people inspire trust and some do not? How do we decide a person is trustworthy or not? Does perception play a major role or the competencies/character of the person?

I will share my experiences and views. I decide whether the person is worth trusting based on the following factors viz.

  • Vibrations and body language
  • Track record
  • Required competencies
  • Personal preferences/Attitude assessment (particularly positivity, ethics and selfishness)

Vibrations and body language – I have a strong sense of vibrations and get turned off by ultrasmart and snobbish behavior. It is easier to tell lies with the verbal language but body language can reveal many truths. Sometimes it may reveal nervousness, shyness and so on which may not be negative traits as such but may create problems in certain professions.

Track Record – A person’s track record can be judged based on past behavior or the documents (experience certificates, awards, recommendations and so on). The track record must be matched with our requirements. We may be looking for a very loyal friend (with long term commitment) or employee for example. Once bitten, twice shy-someone who has ditched us in the past may be difficult to trust. A client asked me once, “If somebody assures that I have improved, should I forgive and move on, inspite of the bad experience in the past?” My reply was, “Do not trust such a person with an important assignment immediately.” Trust should develop slowly and more crucial the task to be entrusted with, the more trustworthy the person has to be.

Required competencies – The knowledge, skills and attitudes required for a specific task are of course critical to inspire trust. The assesment of the same can be done formally or informally depending upon the situation.

Attitude assessment – Who inspires trust to me is also a matter of my personal preferences. A selfish person may be professionally competent but I find it easier to work with collaborative (give and take) rather than selfish people. Positive and ethical people inspire more trust and I like to engage in a conversation to find out how genuinely positive and ethical a person is. I have conducted stress interviews and think on the feet exercises for years and that helps me in judging people quickly. With experience also, we tend to develop a sense of catching lies.

I am reminded of contingency theory of management, which says that each situation is unique and hence there is no standard formula for a managerial situation. These guidelines are very broad and therefore whether to trust, how much to trust, whcih tasks to trust (with) and when not to trust can only be decided based on the situation.

A smart and trustful person will be liked and respected more than an innocent and distrustful person. But to trust or not to- is an eternal question.

TRUST MAKES US GREAT
Michael Thallium’s opinion

Michael Thallium is a global and greatness coach based in Spain. Michael has spent many years of his life traveling around many countries and continents, sailing the seas, flying the skies all over the world. Since 2008 he is dedicated to his passions namely coaching, language & communication and music.

Michael Thallium is a global and greatness coach based in Spain. Michael has spent many years of his life traveling around many countries and continents, sailing the seas, flying the skies all over the world. Since 2008 he is dedicated to his passions namely coaching, language & communication and music.

I have no doubts that trust makes us great. In an environment where trust is high, you can do things faster and at a lower cost. We all can learn to trust not just to do things faster and at a lower cost, but to create joy, prosperity and to feel energized. The ability to learn is itself very learnable, specially at a young age. That is why it is essential to help young people to be smarter and trust. However, we all can learn how to trust regardless of our age. And believe me, it is not that hard but it isn’t easy either! It requires time, effort and commitment. Of course, the first person you have to start with is yourself: “Do you trust yourself?” and “Who trusts you?”

Now you may be wondering, “but how can you trust in a low-trust world?” To answer this question I would like to recommend two excellent books: “The Speed of Trust” and “Smart Trust” by Stephen M. R. Covey and Greg Link. They identified 13 key behaviours which high trust people have in common. The first five behaviors are character-based; the second five are competence-based; and the last three are equal parts character and competence.

  • Primarily based on character: talk straight, demonstrate concern, create transparency, right wrongs, show loyalty.
  • Primarily based on competence: deliver results, get better, confront reality, clarify expectations, practice accountability.
  • Both character and competence: listen first, keep commitments, extend trust.

(If you wish to know a little bit more about these behaviors, please read The 13 Behaviors Of A High Trust Leader)

Maybe some people think this is just rhetorical or moralizing mambo-jambo. But it’s not! I am not talking about trusting everything and everyone you come across with. That would be a kind of “blind trust”, which is not good either. I am talking about a smart trust. And the first action you can take is choosing to believe in trust. This doesn’t depend on anybody else but you. Beliefs drive our behaviour and our actions. What you believe is more important than what you know. Do you believe you are worthy of trust? Do you believe people can be trusted? Do you believe that extending trust is a better way to live?

I already said that the first person you have to start with is you. To what extent are you giving yourself and people a person they can trust? What can you improve in relation to your character and competence so that people will extend trust to you?

Another action you can take to achieve that smart trust I mentioned before is to declare your intent and assume positive intent in others. Make yours this motto: “You are positive intended unless proven otherwise”. Do what you say you are going to do. When we don’t do what we said we were going to do, then we generate mistrust… And if you want to “regain” that trust, you’ll have to right the wrong.

Be the first one to lead out in extending trust to others. If you want to be a high trust person, take the lead! You will have self doubts. We all have! But if you take the lead to extend trust to yourself and others, then you will contribute to create a greater world. Extending trust is a continous journey. Ask yourself this question: How is someone’s life better because they’ve crossed in my path? Trust yourself and you will find some answers and, most important, you will become a greater person!


Afraid You Will? Exercise your “Free won’t”

If you wish to read the original article, please visit the blog Change Anything

Article written by JOSEPH GRENNY


We have much less control over our behavior than we think.

Change AnythingThe psychologist Benjamin Libet showed that he could predict with 80% accuracy that a subject was going to push a particular button seven to ten seconds before they “knew” they wanted to push it. It appears that the many personal, social, environmental and other forces that shape our choices nudge various neurons in our brain and collectively contribute to our ultimate intention in a way that is outside of our awareness. These parts of our brain are campaigning to get us to act a certain way long (in cerebral time) before we “know” what we’re going to do. This research begs the question, “Is willpower a complete figment of our imagination?”

Last month I was in an all-day meeting in San Francisco with a pretty sophisticated group of international business experts. As the morning wore on, our host brought out treats. I quickly learned that sophistication does not dull one’s response to M&Ms. As bowls of the brightly colored candy-coated chocolates were distributed around the room, these hot-shot financiers and venture capitalists perked up, wiggled with glee and leaned forward to retrieve a handful of happiness.

When the host reached the couch on which I sat with another man, I heard him mutter, “Oh no, here goes my diet.” I turned to him and said, “Want some help?” He looked at me despairingly and said, “Yes!”

I leaned forward, picked up my note pad, and placed it over the M&M bowl that sat on the coffee table in front, offering its bounty like a candy shop window. The effect on my friend was immediate. It was as though the candy store proprietor pulled a window blind. My friend relaxed. His breathing became more regular. And in spite of the fact that the M&Ms were no further from him than they had been seconds earlier, he endured the remaining hours of our meeting without even once succumbing to the bowl’s siren call.

Perhaps we don’t have as much free will as we think we do. But that doesn’t mean we can’t take an active role in shaping our own behavior. The journalist Michael Shermer suggests that the way to do so is by exercising our “free won’t.” While the impulses to act a certain way are inevitably tied to the various sources of influence that happen to us, we can choose not only to not respond to them, but to blunt or change them.

The neuroscientist Marcel Brass repeated Libet’s experiment, but added a twist. He gave subjects the opportunity to veto a decision to push a button at the last minute. Brass found that there is a particular part of the brain called the left dorsal frontomedian that gets all fired up during efforts to inhibit actions. In other words, this seems to be where our “free won’t” muscles live. Let’s call it the “cover the M&M bowl” part of the brain.

I think Shermer is right to refocus our attention on “free won’t” rather than “free will.” My colleagues and I have come to the same conclusion. The vast evidence of the social sciences of the past decades suggests that human beings have remarkably little control over their own behavior. We are incredibly easy to manipulate. We spend, eat, talk, vote, work and play in ways that are profoundly shaped by forces we grossly underestimate. But it doesn’t have to be this way. If we start accepting how little free will we have, we can refocus our attention on our free won’t–by reshaping the sources of influence that shape us. In the end, we’re back in control, but just a little less directly.

Joseph Grenny is a co-author of several best-selling books, including Change Anything: The New Science of Personal Success. He is a renowned speaker, advisor, and expert on personal and corporate behavior change. Follow him on Twitter: @josephgrenny or Facebook HERE.

(Español) Una alternativa a la fusión lumbar

Stanley Milgram 50 Years Later: The Death Game

Stanley Milgram 1933-1984

Stanley Milgram 1933-1984

At the beginning of the 60s, Stanley Milgram carried out a very interesting experiment at Yale University… But very few people liked the results. Stanley Milgram coined the term “agentic state” meaning the state in which a person puts up with what she is doing against her own personal values. After that experiment, Stanley Milgram spent the rest of his life searching for the positive deviance in human behavior.

Now, 50 years later, a similar experiment has been carried out in France. And the results have been astonishing: the percentage of people willing to inflict punishment on a victim is even higher than the one found by Milgram. Here a proof of the power of television and manipulation of human behavior.

What if we concentrate on more positive deviance and personal values?

Michael Thallium
Global & Greatness Coach
Book your coaching here

The 13 Behaviors Of A High Trust Leader

STBook--CoverHardWhat separates the great leaders from the good ones? What makes a manager a manager of choice by her reports, peers, and boss? What makes an individual credible with customers, suppliers, distributors, investors, and other stakeholders? While there are many dimensions to these questions, there is one common thread throughout: being an individual who can be trusted.

Perhaps a more important question than, “Who do you trust?” is the far more personal question of, “Who trusts you?” There are some organizations who ask all their employees directly the following simple, key question in formal 360º feedback processes:

“Do you trust your boss?”

These companies have learned that the answer to this question is more predictive of team and organizational success than perhaps any other question they might ask.

A High Trust Leader is an individual who has unquestionably strong personal credibility, has the ability to create and grow trust with others interpersonally, and who is then able to extend that trust organizationally.

High Trust Leaders are managers of choice who understand the impact trust always plays on two key outcomes—speed and cost—and how low or high trust either extracts a tax or produces a dividend on every activity and dimension within a relationship, team, or organization.

High Trust Leaders have learned how to interact with others in ways that increase trust levels while avoiding the pitfalls that deplete trust. While there are numerous actions and behaviors that affect trust accounts, we have identified the 13 key behaviors that High Trust Leaders have in common (the first five behaviors are primarily character-based; the second five are primarily competence based; the last three are equal parts character and competence).

As you go through these behaviors, you may also find it valuable to consider the opposite of these 13 behaviors and how such “withdrawals” deplete trust.

What’s most exciting is that these 13 Behaviors of High Trust Leaders can be learned and applied by any influencer at any level within any organization. The net result will be a significantly increased ability to generate trust with all stakeholders in order to achieve better results.

The 13 Behaviors of High Trust Leaders are as follows:

CHARACTER BEHAVIORS

1. Talk Straight

Be honest. Tell the truth. Let people know where you stand. Use simple language. Call things what they are. Demonstrate integrity. Don’t manipulate people nor distort facts. Don’t spin the truth. Don’t leave false impressions.

“I look for three things in hiring people. The first is personal integrity, the second is intelligence, and the third is a high energy level. But if you don’t have the first, the second two don’t matter.”
- Warren Buffett, CEO, Berkshire-Hathaway

“Real integrity is doing the right thing, knowing that nobody’s going to know whether you did it or not.”
- Oprah Winfrey

2. Demonstrate Concern

Genuinely care for others. Show you care. Respect the dignity of every person and every role. Treat everyone with respect, especially those who can’t do anything for you. Show kindness in the little things. Don’t fake caring. Don’t attempt to be “efficient” with people.

“The end result of kindness is that it draws people to you.” – Anita Roddick, Founder & CEO, The Body Shop

“If people know you care, it brings out the best in them.” – Richard Branson, Founder, the Virgin Group

3. Create Transparency

Tell the truth in a way people can verify. Get real and genuine. Be open and authentic. Err on the side of disclosure. Operate on the premise of, “What you see is what you get.” Don’t have hidden agendas. Don’t hide information.

“The people I have trouble dealing with are people who tend not to give full information. They purposefully leave out parts of the story—they distort facts.”
- Shelly Lazarus, CEO, Ogilvy Mather Worldwide

“Trust happens when leaders are transparent.” – Jack Welch, Former CEO, G.E.

4. Right Wrongs

Make things right when you’re wrong. Apologize quickly. Make restitution where possible. Practice “service recoveries.” Demonstrate personal humil- ity. Don’t cover things up. Don’t let personal pride get in the way of doing the right thing.

“What I call Level 5 leaders build enduring greatness through a paradoxical blend of personal humility and professional will.”
- Jim Collins

“Watergate wasn’t so much a burglary as it was the failure to recognize mistakes, to take responsibility for them, and to apologize accordingly.”
- Jon Huntsman, Chairman, Huntsman Corp.

5. Show Loyalty

Give credit to others. Speak about people as if they were present. Represent others who aren’t there to speak for themselves. Don’t badmouth others behind their backs. Don’t disclose others’ private information.

“If you want to retain those who are present, be loyal to those who are absent because the key to the many is the one.”
- Stephen R. Covey

COMPETENCE BEHAVIORS

6. Deliver Results

Establish a track record of results. Get the right things done. Make things happen. Accomplish what you’re hired to do. Be on time and within budget. Don’t overpromise and underdeliver. Don’t make excuses for not delivering.

“There is no ambiguity around performance at Pepsi, which some people perceive as harsh. I see it as an important and necessary part of how you operate. You can’t create a high trust culture unless people perform.”
- Craig Weatherup, former CEO, PepsiCo

“Get good people and expect them to perform.” – Bill Marriott, Jr., CEO, Marriott Corp.

7. Get Better

Continuously improve. Increase your capabilities. Be a constant learner. Develop feedback systems – both formal and informal. Act upon the feedback you receive. Thank people for feedback. Don’t consider yourself above feedback. Don’t assume your knowledge and skills will be sufficient for tomorrow’s challenges.

“The illiterate of the 21st century will not be those who cannot read and write but those who cannot learn, unlearn, and relearn.”
- Alvin Toffler

8. Confront Reality

Take issues head on, even the “undiscussables.” Address the tough stuff directly. Acknowledge the unsaid. Lead out courageously in conversation. Don’t skirt the real issues. Don’t bury your head in the sand. Confront the reality, not the person.

“We strive to tell everyone everything we can. We want a culture with open dialogue and straight answers. In terms of our work with employees, we have been direct with them even when they don’t like the answer. Our goal is not to please everyone but instead for them to trust that what we tell them is the truth. You can’t work the tough issues we face unless everyone, starting with the senior team, trusts one another.”
- Greg Brenneman, former CEO, Continental AIrlines

“Leaders need to be more candid with those they purport to lead. Sharing good news is easy. When it comes to the more troublesome negative news, be candid and take responsibility. Don’t withhold unpleasant possibilities and don’t pass off bad news to subordinates to deliver.”
- Jon Huntsman, Chairman, Huntsman Corp.

9. Clarify Expectations

Disclose and reveal expectations. Discuss them. Validate them. Renegotiate them if needed and possible. Don’t violate expectations. Don’t assume that expectations are clear or shared.

“Almost all conflict is a result of violated expectations.” – Blaine Lee

“An individual without information cannot take responsibility. An individual who is given information cannot help but take responsibility.”
- Jan Carlzon, former CEO, Scandinavian Airlines

10. Practice Accountability

Hold yourself accountable. Hold others accountable. Take responsibility for results. Be clear on how you’ll communicate how you’re doing – and how others are doing. Don’t avoid or shirk responsibility. Don’t blame others or point fingers when things go wrong.

“Few things can help an individual more than to place responsibility on him, and to let him know that you trust him.”
- Booker T. Washington

“Remember, when you were made a leader, you weren’t given a crown, you were given a responsibility to bring out the best in others. For that, your people need to trust you.” – Jack Welch, former CEO, General Electric

CHARACTER AND COMPETENCE BEHAVIORS

11. Listen First

Listen before you speak. Understand. Diagnose. Listen with your ears… and your eyes and heart. Find out what the most important behaviors are to the people you’re working with. Don’t assume you know what matters most to others. Don’t presume you have all the answers – or all the questions.

“Nothing beats personal, two-way communication for fostering cooperation and teamwork and for building an attitude of trust and understanding among employees.”
- David Packard, Co-Founder, Hewlett Packard

“We’ve all heard the criticism, ‘He talks too much.’ When was the last time you heard someone criticized for listening too much?”
- Norm Augustine, Former CEO, Lockheed Martin

12. Keep Commitments

Say what you’re going to do. Then do what you say you’re going to do. Make commitments carefully and keep them at all costs. Keep commitments the symbol of your honor. Don’t break confidences. Don’t attempt to “PR” your way out of a commitment you’ve broken.

“Trust is established through action and over time, and it is a leader’s responsibility to demonstrate what it means to keep your word and earn a reputation for trustworthiness.”
- Hank Paulson, CEO, Goldman Sachs

“Trust doesn’t mean they tell you everything. It doesn’t mean they don’t posture. But it means if they say, ‘We will do this,’ they will do it. It is credibility. It is integrity.”
- Scott Smith, Publisher, Chicago Tribune

13. Extend Trust

Demonstrate a propensity to trust. Extend trust abundantly to those who have earned your trust. Extend trust conditionally to those who are earning your trust. Learn how to appropriately extend trust to others based on the situation, risk, and credibility of the people involved. Don’t withhold trust because there is risk involved.

“People ask me how I’ve had the interest and zeal to hang in there and do what I’ve done. I say, ‘Because my father treated me with very stern discipline: he trusted me.’ I’m stuck, I’ve got to see the trust through. He trusted me. I trust other people. And they did the job.”
- Robert Galvin, Jr., Former CEO, Motorola

“The chief lesson I have learned in a long life is that the only way to make a man trustworthy is to trust him.”
- Henry Stimson, U.S. Statesman

“I have found that by trusting people until they prove themselves unworthy of that trust, a lot more happens.”
- Jim Burke, former CEO, Johnson & Johnson

Stephen M. R. Covey

© 2004, 2008 CoveyLink | www.coveylink.com

The Inner Joy Makes Us Great

This is a monthly column on becoming a great human being and has two opinions on the subject from eastern and western parts of the world namely Dr Amit Nagpal from India and Michael Thallium from Spain. If you wish to read more articles on this topic, please visit The Joys of Teaching by Dr Amit Nagpal.

THE INNER JOY MAKES US GREAT
Dr Amit Nagpal’s opinion
Dr Amit Nagpal is a consultant and coach whose primary interest lies in providing Personal Branding Consultancy specially in digital space. He is also known as a passionate Blogger, Motivational speaker and Trainer (in Life skills and Digital Marketing). He is a Leadership Mentor for IAYSCP (International Association of Young Supply Chain Professionals), USA and is also a member of the Global Mentoring Committee for Entrepreneurship Incubation, 3E Innovative Foundation, Delhi NCR, India. His blog, “The Joys of Teaching” (A Blog on Life Mantras for Sustainable Success) is read in 100 plus countries and the numbers continue to rise as the words spread day by day.

Dr Amit Nagpal is a Personal Branding Consultant & Global Success Coach. He is based in New Delhi, India and specializes in personal branding with a holistic touch. His philosophy is, "Enlarge as a Human Being, Excel as a Social Media Being and Evolve into a Personal Brand(ed) Being.

“Always believe that something wonderful is about to happen.” quoted a Facebook picture.

I wondered, “Is this not the most difficult thing in the world?” This is the exact opposite of Murphy’s Law and most of us are rather expecting something bad to happen, something to go wrong all the time.

Even I have applied Murphy’s Law in my life. With one thing going wrong after another for many years, I developed an unconscious fear that my happiness is going to be short-lived and something bad will happen soon. To add to our troubles, sometimes we have people in our immediate environment who are panicky, cynical and full of fears. We don’t even realise when and how their fears become a part of our unconscious personality. We are absorbing negative energy from them unconsciously, more so as children.

Frederick Koenig says, “We tend to forget that happiness doesn’t come as a result to getting something we don’t have, but rather of recognizing and appreciating what we do have.” I had translated a beautiful Hindi story “The Money is with you” and explained its relevance to inner joy. The story says that all that we are looking for outside is actually inside us. The Joys is within and the sooner we realise it, the better it is for us and for our inner peace.

Often I come across people who complain that they were not able to meditate for a long time; they failed to silence their mind and so on. My usual answer is, “Meditation is a practice for finding perfect peace for those who have already found peace.” Unless we create an attitudinal shift-adding gratitude, subtracting complaints, dividing challenges (sharing it with a higher power), we cannot multiply our happiness and joy. If we are patient enough to work on attitudinal shift and practice contemplation (meditation) simultaneously, it will be the best of both worlds. Else we should focus on attitudinal shift for few months.

If you are full of grudges or guilt, if you are full of hatred or cynicism, if you are full of blame game or wickedness, if you are full of selfishness and expectations-how can meditation help you find peace? It would be like putting s fire extinguisher on permanent duty with a building which is likely to catch fire anytime. Would it not be better to demolish such building and create a new one?

In my opinion it’s very simple. If we are soul oriented, we will be joyful most of the time and if we are mind-oriented (under mind’s control), we will be stressed most of the time. I had once posted on Facebook, “Those under the control of the mind are taking classes in stress management and those under the control of the soul are giving classes in joy and ecstasy.”

When I read about Louise Hay, I found so many things common in our struggle (though her struggles were much more than mine). She definitely has been one of the strong inspirations to find joy come what may.

Mitesh Khatri says, “The Label you give to Situations & People becomes your Emotional experience of them, so Label wisely what situations & people mean to you.”

Let us try our best to give the label ‘JOY’ whenever and wherever possible and we are all set to uncover our greatness.

THE INNER JOY MAKES US GREAT
Michael Thallium’s opinion
Michael Thallium es un coach mundial para la grandeza con sede en España. Michael ha pasado muchos años de su vida viajando por muchos países y continentes, navegando los mares, surcando los cielos alrededor del mundo. Desde 2008 está dedicado a sus pasiones: coaching, idiomas, comunicación y música.

Michael Thallium is a global and greatness coach based in Spain. Michael has spent many years of his life traveling around many countries and continents, sailing the seas, flying the skies all over the world. Since 2008 he is dedicated to his passions namely coaching, language & communication and music.

Writing on the inner joy has been a challenge for me. At the begining I wanted to explain and show what it means, but then I realized that I would become too theoretical if I would do so. Then I decided to find an example and just let it speak on its own. And that’s what I did. I found a great video of Alice Sommer Herz, a 108 year old lady who survived the holocaust and overcame a cancer at age 86. To me that’s a very good example of inner joy. She speaks about optimism, but you can feel her inner joy when she laughs. I believe that when you experience that inner joy, people just want to “stick around”. Everybody loves being around someone who sees the good side of things and feels the inner satisfaction to have done something well. It’s not about denying that bad things exist, but about focusing on the good things to uncover our greatness. No more words, just inner joy. Just watch this!